Privacy Policy

1. Introduction

AE Consulting Services Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how personal data is collected, used, and protected when you visit aecs.io or interact with the services provided through the website. 1. Who We Are This website is operated by AE Consulting Services Ltd, a company registered in the United Kingdom. If you have any questions about this policy or how your personal data is handled, you can contact us using the details provided on the website.

2. Information We Collect

• Contact details such as your name and email address when you submit a contact form
• Information you choose to provide via the AI chat interface
• Technical data such as IP address, browser type, device information, and pages visited
• Usage and interaction data collected for analytics and performance monitoring

3. How We Use Your Information

We use the collected information for:

• Responding to enquiries and messages submitted through the website
• Providing and operating the AI chat functionality
• Enabling meeting bookings and calendar scheduling
• Monitoring and analysing website usage and performance
• Improving the website, services, and user experience

4. AI Chat

The website includes an AI-powered chat feature. Any information you submit through this feature is processed in order to generate responses and maintain the functionality of the service. You should not share confidential, sensitive, or personal information that you would not expect to be processed or stored.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website and understand how it is used. These may include tools for analytics, performance monitoring, and tag management. You can control or disable cookies through your browser settings. Where required, cookie preferences are managed through a consent mechanism on the website.

6. Use of Services Providers

We use third-party service providers to support the operation of the website. These providers fall into the following categories:

• Website hosting and infrastructure
• Analytics and performance monitoring
• Email delivery and communications
• Scheduling and calendar functionality
• AI and automation services

6. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Your consent, where provided
• Our legitimate interests in operating and improving the website
• The performance of a contract or steps taken at your request
• Compliance with legal obligations

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

11. International Data Transfers

Some service providers may process data outside the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are in place in accordance with applicable data protection laws.

12. Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be published on this page, and the “last updated” date will be updated accordingly.

Last updated: 12/24/2025